World Wildlife Fund (WWF), the world’s leading conservation organization, seeks a CRM Business Analyst for our Washington, DC office. The CRM Business Analyst will work with the Manager, CRM Business Services to support the CRM application and its business users, with the aim of improving user efficiency, cross-departmental alignment, and establishing increasingly sophisticated configurations. The CRM Business Analyst is responsible for creating and maintaining business process documents to be used for both change management and end user training. He/she will work closely with all departments using the application to address gaps, optimize performance, and develop efficient processes.
As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status.