World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Director, Development Systems Partnerships, and Reporting.

Major Function

The Director leads the WWF Development Department’s strategic vision and implementation for systems integration. This role works across departments and teams within the organization – including, but not limited to: Fundraising Operations and Analytics, Information Technology, and Program Operations – serving as an authoritative and leading voice representing the interests, goals, and vision of the Development Department and the organization at large. This position serves as Development’s business owner of WWF’s Customer Relationship Management (CRM) system and provides strategic oversight of system implementation and integration across teams and platforms. The Director serves as the strategic partner for reporting needs, turning data into knowledge, to best inform business decisions.

• Conceptualize and lead creation of a “knowledge system” for Development via reports, systems enhancements, and organizational partnerships
• Lead as the senior representative and advocate for Development’s interests on system-related governing committees
• Establish strong working partnerships with teams across departments
• Lead the Development Systems support functions and maintain a catalog of system-generated Development reports, providing additions and updates as needed.
• Drive the evolution of WWF’s Tiered Pipelines and other cross-departmental resource reporting
• Primary Liaison to Fundraising Operations for smooth operation of gift processing
• Provide direct and indirect supervision and management of other Development Systems Team positions and employees as appropriate
• Perform other duties as assigned

• Bachelor’s degree required
• Must have at least 10 years of previous advancement services, analytics prospect development, or related experience
• Demonstrated experience transforming information into knowledge for guiding organizational leadership’s business decision making, including illustrative reporting/data visualization, operational system dashboards and other tools for increasing access to knowledge
• Demonstrated thorough understanding of how systems connect and work together at a granular level, as well as the ability to visualize and assess how systems work holistically across departments
• Demonstrated excellence in interpersonal communication and leadership skills, combined with deep technical knowledge of how systems operate.
• Experience with a CRM system and/or Grant Management system; working knowledge of Blackbaud CRM preferred
• Experience overseeing and managing a portfolio of projects
• Solutions oriented, and innovative in approach
• Comprehensive understanding of Development/Fundraising practices and processes
• Strong management skills and ability to oversee a team of information professionals
• Strong written and verbal communication skills are required, including effective public speaking and the ability to communicate complex issues both verbally and in written form  
• Excellent interpersonal skills including courtesy, tact, and diplomacy for effectively communicating with all constituents with varied interests across teams and seniority levels
• Possesses ability to set priorities, manage a multitude of details simultaneously in a fast-paced environment, and work effectively independently and within a team environment  
• Possesses ability to operate with independence, under pressure, and to meet deadlines and commitments on time  
• Familiarity with Microsoft office software (Word, Excel, PowerPoint, Access)  
• Committed to building and strengthening a culture of inclusion within and across teams.
• Identifies and aligns with WWF’s core values: Courage, Integrity, Respect, and Collaboration:
• Demonstrates courage by speaking up even when it is difficult, or unpopular.
• Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.
• Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.
• Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals.

WWF is committed to maintaining a safe and healthy workplace and requires all US-based staff to be fully vaccinated for COVID-19.  WWF will consider requests for accommodation from the vaccine requirement based on disability, medical contraindication, sincerely held religious belief, or any other category protected by federal, state, or local law.  

To Apply:

• Submit cover letter and resume through our Careers Page,  Requisition #23086
• Due to the high volume of applications we are not able to respond to inquiries via phone

As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.