World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Business Services Specialist

Provide comprehensive operational support to the Private Sector Engagement Business Services Team, ensuring the efficient execution of business processes, tasks, and projects pertaining to corporate donorship/fundraising activity. Complete a variety of duties associated with progressing the corporate fundraising process, including but not limited to streamline workflows, coordinate internal communications and assist with the preparation of reports and documentation. Leverage their strong organizational skills and attention to detail to support team objectives, improve operational efficiency, and contribute to the successful delivery of services. Engage with stakeholders in a dynamic environment while fostering collaboration across teams and departments.

Salary:  The expected compensation range for this position is $67,000- $83,600

Key Competencies

1. Interpersonal Communications and Collaboration: Communicates effectively with other people, both internally amongst PSE and WWF colleagues, and externally to partners; adapts communication style to the appropriate audience and understands the value of different communication and behavioral styles. Ability to thrive in a team-oriented environment and excels at building and maintaining positive working relationships across diverse groups. Demonstrates strong interpersonal skills, an openness to feedback, and the ability to contribute to shared goals. Adept at using collaborative tools and technologies, fostering clear communication, and promoting a culture of inclusivity and mutual respect.  
2. Time Management and Organization: Prioritizes tasks effectively and meets deadlines in a fast-paced environment. Ability to manage multiple projects simultaneously and adapt to shifting priorities. Strong ability in planning workflows, scheduling, and utilizing productivity tools. Thinks adaptively about personal and organizational workload and delegation amongst colleagues; implements measures to consistently track and manage multiple workstreams and tasks simultaneously and over long periods of time.
3. Attention to Detail: Keen eye for detail and a commitment to accuracy; demonstrates the ability to identify inconsistences, review work thoroughly, and ensure the highest standards of quality. Meticulous approach to tasks, strong observational skills, and the capacity to follow processes precisely. Ability to analyze information critically, maintain focus in dynamic environments, and consistently produces error-free results.
4. Reliability and Follow-Through: Takes ownership of their responsibilities and consistently follows through on commitments; demonstrates a strong work ethic and the ability to deliver results with minimal supervision. Trusted to meet deadlines and maintain accountability for their actions. Anticipates team and organizational deadlines.
5. Independence and Initiative: Self-motivated and independent decision-making; takes initiative and identifies opportunities for improvement. Proactive mindset, creative problem-solving skills, and confidence in ownership of projects. Works autonomously while aligning with organizational goals.

Required Skills and Experience

Process Coordination, Donor Stewardship, and Resource Management

• Completing, in a timely manner, the following tasks associated with the corporate fundraising process within the Private Sector Engagement Team: submitting corporate revenue agreements for signature via DocuSign, preparing payment requests, pledge and gift processing and tracking, pledge/gift coding and satisfaction, preparing Grant Award Memos, and drafting acknowledgement letters.
• Work closely with Accounting and Fundraising Operations to ensure corporate gifts and pledges are coded correctly and in a timely manner.
• Develop process guidance documents for all corporate fundraising activities in accordance with Private Sector Engagement rules and accounting principles.
• Assist with ensuring all Private Sector Engagement processes, operational business rules, protocols, and procedures are strictly adhered to.
• Support the Business Services Team in the production and distribution of standardized fundraising and corporate engagement reports.
• Quickly develop a deep understanding of the fundraising process and be able to provide ideas for improvement.
• Learn and adhere to Financial Accounting Standards Board (FASB) and Generally Accepted Accounting Principles (GAAP) applicable to corporate gifts and pledges.

Data Management

• Enter major giving plans and opportunities, corporate donor details, and other information into multiple data systems accurately and in a timely manner.
• Assist with data audits to ensure data remains clean and up to date.
• Responsible for saving executed corporate revenue agreements, Grant Award Memos, pledge requests, gift backup, and acknowledgment letters in the appropriate document repositories and following file naming conventions.
• Learn, understand and adhere to WWF’s protocols for data integrity, ensuring information is entered accurately and all records are kept fully up to date in a timely manner.
• Assist in extracting lists and reports from CRM and other data systems as needed.
• Assist in the upkeep of policies and procedures related to CRM and other data systems.

• Bachelor's degree with a minimum 5 years experience in a non-profit fundraising environment is required.
• CRM proficiency, preferably Blackbaud CRM is required.
• Ability to identify and create improvements in data systems and processes.
• Meticulous attention to detail is required.
• Excellent time management skills with the ability to prioritize your own workload with initiative and self‐sufficiency on a day‐to‐day basis is required.
• Must have proven ability to collect, synthesize, organize and input data from multiple resources into multiple systems.
• Must have excellent written communication skills.
• Strong computer skills with advanced skills in Microsoft Office applications, especially Excel are required.
• Must e an effective change facilitator who drives continuous improvement; thinks innovatively; acts decisively around process improvement and efficiency; and adapts positively to challenges.
• Ability to work well under pressure while maintaining a high-level of accuracy and attention to detail.
• Strong relationship management skills with the ability to communicate, influence and collaborate with others to deliver results successfully.
• A strong team player with a proactive, flexible and mature approach to the role.
• Committed to building and strengthening a culture of inclusion within and across teams.
• Identifies and aligns with WWF’s core values:
  • COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.
  • INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.
  • RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.
  • COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.

**This is a hybrid position that requires a 2-day minimum in the WWF Washington, Dc HQ Office.

To Apply:

• Submit cover letter and resume through our Careers Page,  Requisition #25043
• Due to the high volume of applications we are not able to respond to inquiries via phone

As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.