World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Director, Sustainable Protein Systems.
Major Function
The Director of Sustainable Protein Systems provides leadership in the development and implementation of an updated ambitious sustainable protein strategy and for the shared vision (along with sector stakeholders) for the future of sustainable protein production in the livestock sector. The Director will be responsible for planning, communicating, and implementing priority programs related to beef production and other animal protein commodities including dairy, poultry, eggs, and swine. The Director will focus on the development and implementation of global principles, robust and measurable sustainability targets for production of livestock, criteria, and key metrics, as well as the identification and cost effectiveness of practices and incentives for adoption by livestock producers, feed producers, processors, traders, retailers, and other supply chain actors in the United States and globally.
Major Function
The Associate Specialist, Member Solutions, triages and resolves WWF member inquiries escalated from Member Solutions Call Service Center (CSC). Responsible for researching and resolving complex supporter issues by determining levels of urgency, resolving donor issues and/or forwarding inquiries to appropriate WWF staff. Improves Members’ experiences with WWF by working to solve problems, improve systems and recommend workflows to colleagues, including both internal and external stakeholders. Provides world class donor service and communications with WWF’s members and the general public.
Key Responsibilities
- Triage/solve member requests escalated from WWF’s CSC, including updates to supporter records in multiple CRM systems and donation processing platforms. Reviews member mail for appropriate treatment and is responsible for contacting members when necessary.
- Serves as point of contact for the team on functionality for WWF’s email correspondence platform (Zendesk ) by leveraging its features to create efficiencies for donor correspondence. Creates and maintain ticket triggers, key words and linked incidents to ensure optimized workflows and allow for robust reporting.
- Contributes to the Operational Resource Guide for the CSC vendor. Regularly updates it to reflect business rule changes and WWF programmatic changes to ensure accurate resolution of donor inquiries. Assists as needed with live vendor training sessions. Participates in regular meetings and performance reviews with vendors to answer questions and provide guidance on how to appropriately handle member interactions.
- Identifies and watches for trends, processing errors, or other issues which may affect Member Solutions and WWF supporters. Contributes to meetings, analyses, and other efforts to improve or solve issues. Assists with documentation and development of new procedures to prevent problems from recurring. Assists with quality control assessments with CSC to provide feedback on agent performance.
- Assists on special projects as directed by Member Solutions Manager which improve the donor experience via all channels of communication: phone, website, email, online chat, or other.
- Performs other duties as assigned.
Skills and Abilities
- A Bachelor's degree is desired along with a minimum of 2 years of related work experience
- Knowledge and understanding of practices applicable to customer service, customer satisfaction and vendor supervision
- Strong problem-solving aptitude
- Ability to successfully work with members, colleagues from a variety of departments, and outside vendors
- Project management and organizational skills
- Excellent written, verbal and interpersonal communication skills
- Strong attention to detail and ability to set and meet deadlines
- Ability to complete work independently
- A strong commitment to providing quality service
- Experience with CRM databases required
- Committed to building and strengthening a culture of inclusion within and across teams.
- Identifies and aligns with WWF’s core values: Courage, Integrity, Respect, and Collaboration:
- Demonstrates courage by speaking up even when it is difficult, or unpopular.
- Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.
- Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.
- Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Senior Director, Community Bioeconomy Finance Strategy.
Major Function
Improving the livelihoods of Indigenous people and communities in and around protected and conserved areas, including indigenous territories, is an essential element for delivering equitable, inclusive, and durable conservation results. The Senior Director will develop strategies that promote sustainable use of biodiversity, mobilize private and public, domestic and international biodiversity-related funding to finance nature-based enterprises, including blended finance structures, public-private partnerships, and impact investments.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Compensation Analyst
Major Function:
Under direction of the Director, Total Rewards this position will assist in the implementation, and management of a competitive, equitable, efficient, and compliant operation of all compensation activities which include, but are not limited to international compensation programs, job family and compensation structure, annual merit increases, and rewards and recognition program.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Senior Program Officer, Oceans Program
Major Function
The Senior Program Officer is a key member of several teams and has a role as thought leader and project manager for WWF work on fisheries policy, fisheries governance, and illegal fishing. The Senior Program Officer will be responsible for developing and coordinating responsible fisheries governance initiatives with multiple partners and will advocate and communicate the nature and results of our work to governments, partner organizations, and the public.
Title: Senior Specialist, Business Process Strategy and Solutions
Job Family/Level: Marketing / Senior Specialist
Reports to: Manager, Business Services
FLSA status: Exempt
Employment Type: Regular
Revised Date: October 2023
Major Function
The Business Services Senior Specialist is a dynamic position that oversees and improves WWF’s corporate fundraising functions, processes, workflows, reporting, analyses, and online resources. The Senior Specialist is responsible for monitoring and evaluating the efficiency and integrity of established corporate engagement fundraising functions, processes, and workflows, and proposing/developing improvement strategies and implementing them. This role regularly produces fundraising reports and analyses, conducts data quality audits, and develops process documentation and online resources.
Key Responsibilities
Oversee the core functions of the Business Services Team, to optimize process and workflow efficiency, reduce staff errors, and improve production quality. Ensure all core BZS functions are performed in a timely manner with extraordinary attention to detail, respect for deadlines, strict adherence to business rules and protocols, and high quality standards. Core functions include reviewing and executing corporate revenue agreements, processing pledges and gifts, invoicing, writing personalized gift acknowledgments, maintaining a database of corporate major giving opportunities, and designing and producing fundraising reports and analyses. Identify, develop, implement, and manage process and workflow improvements. Develop and socialize business process documentation. Oversee entry and audit of corporate pledges and gifts. Oversee the maintenance of and upgrades to the Business Services Intranet/internal sites as well as online resources. Serve as internal expert and engineer for various online data systems for information collection, audit, and migration across multiple systems and processes. Design and engineer a semi-automated workflow system. Maintain awareness of corporate prospect management activities and engage as appropriate. Lead the maintenance and expansion of Private Sector Engagement’s (PSE) information and records within WWF’s constituent relationship management (CRM) system. Oversee the training and onboarding of new PSE staff to WWF’s fundraising systems, business processes, and protocols. Performs other duties as assigned.
Skills and Abilities
- A bachelor’s degree or equivalent is required. Position requires a minimum of 6 years of professional work experience, preferably in a non-profit environment.
- In-depth knowledge of fundraising processes.
- Highly skilled at process and workflow engineering with proven ability to improve process efficiency and streamline workflows; simultaneously reducing production time, improving production quality, and eliminating redundancy in the end-user experience.
- Advanced proficiency in data collection, organization, dissemination, and audit.
- Advanced knowledge of CRM systems.
Highly organized with extraordinary attention to detail.
- Extremely pro-active with excellent analytical and trouble shooting skills.
- Exceptional written and verbal communication skills.
- Demonstrated report- and procedure-writing skills.
- Ability to coordinate across multiple teams and business units.
- Advanced Microsoft Excel proficiency.
- Microsoft forms proficiency preferred.
- SharePoint proficiency preferred.
- Committed to building and strengthening a culture of inclusion within and across teams.
- Identifies and aligns with WWF’s core values: Courage, Integrity, Respect, and Collaboration:
- Demonstrates courage by speaking up even when it is difficult, or unpopular.
- Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.
- Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.
- Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Program Officer, Coalition Partnerships, to join the America Is All In team to focus on private sector action.
Major Functions:
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Program Officer, Private Sector Action, to join the America Is All In team.
America Is All In (All In), a program of World Wildlife Fund (WWF), is seeking an experienced and dynamic coalition builder to serve as the initiative’s Private Sector Program Officer.
The Program Officer will support the design and execution of strategies to engage large corporations, investors and financial institutions, small- and medium-sized businesses, and other private-sector entities in the broad efforts of America Is All In. The Program Officer will develop, in partnership with colleagues, a strategy focused on corporations that operate, serve, or otherwise impact energy and climate at-risk communities with an environmental justice lens. The role will involve the curation of resources and opportunities relevant to accelerating private-sector climate action. Moreover, this position will include building and maintaining relationships with private sector institutions that are existing and future members of the America Is All In coalition and with partner organizations that drive and support private sector action on climate.
All In members include thousands of U.S. cities, states, tribal nations, businesses, schools, and institutions of faith, health, and culture that work together to champion a whole-of-society approach to addressing the climate crisis. All In seeks to build stronger engagement by subnational and non-state actors – particularly the private sector – to influence regional, federal, and international climate policy so that they can implement equitable climate action in their jurisdictions and institutions.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Manager, Communications, America is All In
Major Function:
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Communications Manager to join the America Is All In (All In) team, under the Climate department
America Is All In, a program of World Wildlife Fund (WWF). The Communications Manager will lead communications efforts for America Is All In, overseeing high-level communications strategy and day-to-day operations for the initiative. The role will supervise and direct communications across America Is All In, including management of a broader communications apparatus based in several partner organizations. Moreover, the role will be responsible for building compelling narratives, strengthening brand awareness and impact, and developing communications resources to support the various constituencies of the All In coalition. All In members include thousands of U.S. cities, states, tribal nations, businesses, financial institutions, schools, and institutions of faith, health, and culture that work together to champion a whole-of-society approach to addressing the climate crisis. All In seeks to build stronger engagement by subnational and non-state actors in the public and private sectors to influence regional, federal, and international climate policy so that they can implement equitable climate action in their jurisdictions and institutions.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Senior Program Officer, Seafood Traceability and Transparency
Major Function
Based in Washington, DC, and reporting to the Director of the Market Data & Systems Transparency (MDST) team, the Senior Program Officer will oversee the execution of a portfolio of seafood traceability and transparency projects across WWF priority seascapes as well as help develop and execute global strategies to advance transparency and data-driven conservation solutions in seafood supply chains and other sectors of the sustainable blue economy.
The Senior Program Officer will be responsible for developing and executing grant work plans, tracking budgets, and coordinating and overseeing consultants executing first-mile seafood traceability projects in collaboration with WWF Network Offices in priority seascapes. They will work collaboratively with priority offices within the international WWF network and will serve as a key subject matter expert and point of contact on issues related to seafood traceability with network offices and colleagues. The Senior Program Officer will also help support fundraising and grant oversight and management efforts, including supporting the development of grant narratives, deliverables, timelines, reporting, and tracking impacts, in addition to taking a leading role in the development of WWF’s traceability and transparency vision and strategic plan.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks anKnowledge Management & Internal Communications Internto Support the Country Office Unit in several operational areas of knowledge management, internal communicationsand other supporting operational strategic tasks. As part of the Country Office Unit this position will support the development and potentializing different knowledge management and internal communication initiatives and activities.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Senior Assistant, Freshwater
Major Function
As a member of the Freshwater & Food Support team (FAFS), the Freshwater Senior Assistant reports into the Sr. Operations Specialist and provides administrative support and coordination on the initiative and full team level, as well as to the Deputy, Freshwater. This position handles a variety of standard and frequently complex administrative duties, accounting tasks and special projects, requiring great attention to detail, organizational skills, and the ability to digest information and build organizational, procedural, and programmatic knowledge to advance the team’s work.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Private Sector Engagement Coordinator
Major Function
The coordinator assists the Private Sector Engagement (PSE) Transformation Team in the development and management of corporate partnerships to advance WWF’s conservation mission, maximize revenue, and increase awareness of WWF and its conservation priorities. The coordinator supports the development, coordination, and implementation of WWF’s largest corporate partnerships.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Director, Integrity & Risk (Investigations).
Major Function
The Director is responsible for (1) developing strategy, programs, and processes for managing concerns raised via the incident management system and other channels, (2) intake, assessment, evaluation, review, and investigation of specific workplace complaints, community grievances, and other incidents, as assigned, and (3) other programs and projects related to the expanding Integrity & Risk portfolio. The Director’s main responsibilities include conducting investigations into alleged violations of standards and policies, with particular emphasis on behaviors that are contrary to WWF’s values and Code of Conduct, including social policies. The Director will assess, evaluate, and review reports of concerns, wrongdoing, and misconduct, thoroughly and impartially, consistent with sector wide best practice, donor expectations, and WWF’s values and Code of Conduct. The Director also will develop strategies, including for communications and reporting; plan, conduct, and prepare reports; build systems and processes for integrity, risk mitigation, and accountability; conduct training and communications; and support other Integrity & Risk initiatives, as required.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Associate Specialist, Fundraising Innovations
As the preeminent global conservation organization, World Wildlife Fund (WWF) operates across nearly 100 countries. We engage collaboratively at all levels, forging partnerships worldwide to pioneer and implement groundbreaking solutions that safeguard communities, wildlife, and their habitats. Our approach involves aiding local communities in conserving vital resources, steering markets and policies towards sustainability, and revitalizing and defending species and their environments. With the end goal of ensuring that the value of nature is reflected in decision-making from a local to a global scale.
On our mission to help people and nature thrive, we are seeking an Associate Specialist to support and champion cutting-edge digital initiatives for WWF’s fundraising and membership programs. Under the mentorship of the Director of Fundraising Innovations and in collaboration with our dedicated team, you will leverage digital tools to expand our membership and enhance engagement with our diverse group of supporters. The ideal candidate should exhibit proficiency in digital and interpersonal communication, have an in-depth knowledge of various fundraising platforms and digital channels, uphold exceptional standards of customer service, and be driven to spearhead innovative fundraising efforts. Join us in our commitment to a thriving planet.
Major Function
The Associate Specialist will support champion cutting-edge digital initiatives for WWF’s fundraising and membership programs. With guidance from the Director of Fundraising Innovations and other colleagues, the Associate Specialist will tap into digital platforms to grow our member base and nurture and support our diverse network of supporters.
World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Director, Communications, Private Sector Engagement
Major Function
The Communications Director leads communications for the WWF Plastic & Material Science team within the Private Sector Engagement (PSE) department, focused on corporate and policy action towards the goal of No Plastic in Nature. This role manages external communications for WWF in this issue area across one-on-one corporate partnerships, advocacy campaigns, and coalitions such as WWF’s ReSource: Plastic and Bioplastic Feedstock Alliance. The Director is a key member of the PSE communications team, managing communications with WWF’s major corporate partners as part of a broader strategy to inspire and motivate business audiences to take on the mantle of corporate leadership, fostering sustainable and responsible environmental practices and behavior.
WWF Overview
For 60 years, WWF has worked to help people and nature thrive. As one of the world’s leading conservation organizations, WWF works in more than 100 countries, connecting cutting-edge conservation science with the collective power of our partners in the field – more than one million supporters in the United States and five million globally, as well as partnerships with communities, companies, and governments.
Our vision for diversity, equity and inclusion at WWF is an organization as diverse as the world we protect; where the richness of all our unique views, experiences, and backgrounds combines to create the most sustainable and inclusive conservation outcomes possible — bringing the greatest benefit to the planet and every person who lives on it.
Across the many cultures and individuals that represent WWF, we are unified by one mission, one brand, and one common set of values: Courage, Respect, Integrity and Collaboration.
BRIDGE – Building Relationships, Inclusivity, Diversity, Growth, and Excellence
WWF’s diversity-focused internship program, BRIDGE, aims to recruit professionals early in their careers who bring fresh thinking and innovation to the environmental and conservation sector and are well positioned to develop into the next generation of leaders. Our mission is to increase exposure of students from underrepresented populations to conservation and environmental careers, provide professional development opportunities, reduce the barriers to attracting a diverse pool of internship candidates, and develop a pipeline for future WWF hires from underrepresented populations.
Position Summary
The Climate team in the Global Science department is on the lookout for a driven intern with a background and interest in ecological climatology (role of ecosystems in the climate system) and climate impact monitoring and measurement. As a part of our team, you'll lead the charge in 1) creating a comprehensive climate guidebook that provides the latest statistics and facts on climate and ecosystems based on the most recent scientific literature; and assist 2) in creating a tools database that collates existing internal and external tools on climate impact monitoring, including on carbon measurement and accounting and climate risk assessments, and provides guidance on their use.
The guidebook and tools database will serve as go-to resources within WWF Network on climate science facts and climate impact monitoring tools. This internship presents a unique opportunity for you to engage with the Global Science team, including the Global Lead Climate Scientist and Ecosystem Carbon Specialists, and significantly contribute to translating and communicating climate-related science for practitioners and decision-makers within the WWF network and beyond.
WWF Overview
For 60 years, WWF has worked to help people and nature thrive. As one of the world’s leading conservation organizations, WWF works in more than 100 countries, connecting cutting-edge conservation science with the collective power of our partners in the field – more than one million supporters in the United States and five million globally, as well as partnerships with communities, companies, and governments.
Our vision for diversity, equity and inclusion at WWF is an organization as diverse as the world we protect; where the richness of all our unique views, experiences, and backgrounds combines to create the most sustainable and inclusive conservation outcomes possible — bringing the greatest benefit to the planet and every person who lives on it.
Across the many cultures and individuals that represent WWF, we are unified by one mission, one brand, and one common set of values: Courage, Respect, Integrity and Collaboration.
BRIDGE – Building Relationships, Inclusivity, Diversity, Growth, and Excellence
WWF’s diversity-focused internship program, BRIDGE, aims to recruit professionals early in their careers who bring fresh thinking and innovation to the environmental and conservation sector and are well positioned to develop into the next generation of leaders. Our mission is to increase exposure of students from underrepresented populations to conservation and environmental careers, provide professional development opportunities, reduce the barriers to attracting a diverse pool of internship candidates, and develop a pipeline for future WWF hires from underrepresented populations.
Position Summary
WWF’s history of conservation success is rooted firmly in science; it informs and underpins everything we do. To best deliver science in support of conservation, creative and effective communication that bridges the divide between science and practice is essential. We are seeking a highly motivated intern to support WWF’s science communications strategy, with a strong emphasis on content development, topic research, and translation of complex science for specific audiences. The successful candidate will engage in both internal and external communications tactics.
WWF Overview
For 60 years, WWF has worked to help people and nature thrive. As one of the world’s leading conservation organizations, WWF works in more than 100 countries, connecting cutting-edge conservation science with the collective power of our partners in the field – more than one million supporters in the United States and five million globally, as well as partnerships with communities, companies, and governments.
Our vision for diversity, equity and inclusion at WWF is an organization as diverse as the world we protect; where the richness of all our unique views, experiences, and backgrounds combines to create the most sustainable and inclusive conservation outcomes possible — bringing the greatest benefit to the planet and every person who lives on it.
Across the many cultures and individuals that represent WWF, we are unified by one mission, one brand, and one common set of values: Courage, Respect, Integrity and Collaboration.
BRIDGE – Building Relationships, Inclusivity, Diversity, Growth, and Excellence
WWF’s diversity-focused internship program, BRIDGE, aims to recruit professionals early in their careers who bring fresh thinking and innovation to the environmental and conservation sector and are well positioned to develop into the next generation of leaders. Our mission is to increase exposure of students from underrepresented populations to conservation and environmental careers, provide professional development opportunities, reduce the barriers to attracting a diverse pool of internship candidates, and develop a pipeline for future WWF hires from underrepresented populations.
Position Summary
The Private Sector Finance team will be a key member of a small team within WWF’s Private Sector Engagement team focused on building out a holistic strategy of engagement with the US private finance sector. The Intern will support the Private Sector Finance team in research and analysis of private financial institutions’ commitments and progress in sustainability; collaborate with programmatic colleagues interested in engaging with the private finance sector; and help coordinate engagements with existing and prospective partners.
WWF Overview
For 60 years, WWF has worked to help people and nature thrive. As one of the world’s leading conservation organizations, WWF works in more than 100 countries, connecting cutting-edge conservation science with the collective power of our partners in the field – more than one million supporters in the United States and five million globally, as well as partnerships with communities, companies, and governments.
Our vision for diversity, equity and inclusion at WWF is an organization as diverse as the world we protect; where the richness of all our unique views, experiences, and backgrounds combines to create the most sustainable and inclusive conservation outcomes possible — bringing the greatest benefit to the planet and every person who lives on it.
Across the many cultures and individuals that represent WWF, we are unified by one mission, one brand, and one common set of values: Courage, Respect, Integrity and Collaboration.
BRIDGE – Building Relationships, Inclusivity, Diversity, Growth, and Excellence
WWF’s diversity-focused internship program, BRIDGE, aims to recruit professionals early in their careers who bring fresh thinking and innovation to the environmental and conservation sector and are well positioned to develop into the next generation of leaders. Our mission is to increase exposure of students from underrepresented populations to conservation and environmental careers, provide professional development opportunities, reduce the barriers to attracting a diverse pool of internship candidates, and develop a pipeline for future WWF hires from underrepresented populations.
Position Summary
The Employee Engagement Intern will be an important part of the implementation of a streamlined platform that helps standardize our offerings in a way that increases ROI, grows employee giving, and formalizes revenue allocations to Goal teams. This internship presents a unique opportunity to contribute to the development and implementation of this new platform while gaining valuable experience in content creation and project management.
The intern will play a vital role in shaping the narrative of the platform, contributing to the creation of compelling content and program offerings that inspire action and drive positive change. This hands-on experience in content creation and engagement strategy execution will not only enhance their skill set but also deepen their understanding of effective communication strategies within the context of conservation and sustainability. Overall, this internship offers a dynamic learning environment where the intern will be empowered to drive meaningful change towards WWF’s mission.
WWF Overview
For 60 years, WWF has worked to help people and nature thrive. As one of the world’s leading conservation organizations, WWF works in more than 100 countries, connecting cutting-edge conservation science with the collective power of our partners in the field – more than one million supporters in the United States and five million globally, as well as partnerships with communities, companies, and governments.
Our vision for diversity, equity and inclusion at WWF is an organization as diverse as the world we protect; where the richness of all our unique views, experiences, and backgrounds combines to create the most sustainable and inclusive conservation outcomes possible — bringing the greatest benefit to the planet and every person who lives on it.
Across the many cultures and individuals that represent WWF, we are unified by one mission, one brand, and one common set of values: Courage, Respect, Integrity and Collaboration.
BRIDGE – Building Relationships, Inclusivity, Diversity, Growth, and Excellence
WWF’s diversity-focused internship program, BRIDGE, aims to recruit professionals early in their careers who bring fresh thinking and innovation to the environmental and conservation sector and are well positioned to develop into the next generation of leaders. Our mission is to increase exposure of students from underrepresented populations to conservation and environmental careers, provide professional development opportunities, reduce the barriers to attracting a diverse pool of internship candidates, and develop a pipeline for future WWF hires from underrepresented populations.
Position Summary
World Wildlife Fund was accredited by the Global Environment Facility as a GEF Agency in 2013. The WWF GEF Agency builds on a global network of WWF offices, and over the past 10 years has worked with governments, CSOs, and local communities to develop a portfolio of over 30 GEF projects.
WWF GEF Agency is seeking an intern to help develop a strategy for GEF-related communications, protocols for communications related to the WWF GEF portfolio, and content on a sub-set of projects in the international portfolio of projects. Projects span the areas of biodiversity and area-based conservation, greening transportation infrastructure, oceans, watershed management, community based natural resource management, and climate change adaptation. The intern will support WWF GEF Agency project managers and associated teams (in WWF country offices). The intern will work with a team of nine people who work full time with the WWF GEF Agency, both based in the DC office and remote locations.